Help & frequently asked questions
What do you need help with?
Choose the role that fits you. You will only see the practical questions that are relevant to your situation.
Personal help
Would you rather ask us directly?
Send us your question and include an order number or group name when relevant.
Choose your role
Go straight to the right questions
01
Sales administrator
For the person starting the sale and managing the group.
- Start the sale
- Sellers and links
- Payment and results
- Delivery and returns
8 questionsSee questions
02Seller
For sellers helping their customers.
- Getting started
- Orders and payment
- Delivery and returns
7 questionsSee questions
03Customer
For customers buying from RIUS or through a group.
- Order and payment
- Delivery and shipping
- Returns and complaints
6 questionsSee questions
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